You count on technology for running your business every day. You can also count on iTEK to keep your technology running.
We offer a wide variety of services with that goal in mind. For ongoing repair service, whether OnSite or Depot, customer’s want a known turnaround time and an easy to initiate, known process for their users. iTEK’s TEKService agreements accomplish this – these agreements will define all SLA terms, types of equipment and list all relevant details of your service. Your users then have a known process and turnaround time to count on.
- OnSite Or Central Site TEKService Agreement:
The agreement will specify the equipment, response times and days of coverage.
These agreements will specify the equipment covered and all attributes of the covered service. You can be assured of known in-house turnaround times as well as easy to use procedures to get your covered equipment repaired.